RNB Privacy Policy & Cookie Notice

Data Controller

The data controller responsible for processing personal data on this website is:

RNB Support
Email: support@getrnb.com

We may collect and process the following types of personal data:

• Name
• Email address
• Shipping address
• Billing address
• Phone number
• Payment information
• Order history
• IP address
• Device and browser information
• Website usage data

We use personal data for the following purposes:

• Processing and fulfilling orders
• Providing customer support
• Managing payments and refunds
• Shipping and delivery
• Improving website performance
• Fraud prevention and security
• Marketing and communication
• Legal compliance

We process personal data based on the following legal grounds under the GDPR:

• Performance of a contract
• Legal obligations
• Legitimate business interests
• User consent

We may share personal data with trusted third-party service providers to operate our business.

These providers may include:

• Payment processors (e.g. Stripe, PayPal, Klarna)
• Shipping and logistics providers
• Website hosting providers
• Email service providers
• Analytics and marketing platforms
• Fraud prevention services

Some service providers may be located outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, appropriate safeguards are implemented in accordance with the GDPR.

• Standard Contractual Clauses (SCCs)
• Adequacy decisions
• Approved legal transfer mechanisms

Under the GDPR, you have the following rights:

• Right to access personal data
• Right to correct inaccurate data
• Right to delete personal data
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, please contact us using the contact details provided above.

Under the GDPR, you have the following rights:

• Right to access personal data
• Right to correct inaccurate data
• Right to delete personal data
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, please contact us using the contact details provided above.

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

We use cookies and similar technologies to improve website functionality, analyze performance, and deliver marketing communications.

For detailed information about cookies, please refer to our Cookie Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

The updated version will always be published on this page.

If you have any questions about this Privacy Policy or your personal data, please contact us:

RNB Support:
Email: support@getrnb.com

The following table provides an overview of the cookies and similar technologies used on the RNB Originals website.

These cookies are categorized according to their purpose in accordance with the General Data Protection Regulation (GDPR).

Name	Provider	Purpose	Category	Retention
woocommerce_cart_hash	WooCommerce	Stores cart information and ensures correct cart functionality	Essential	Session
woocommerce_items_in_cart	WooCommerce	Tracks items in the shopping cart	Essential	Session
wp_woocommerce_session_*	WooCommerce	Stores session information for checkout and cart	Essential	2 days
wordpress_logged_in_*	WordPress	Identifies logged-in users	Essential	Session
wordpress_sec_*	WordPress	Provides security authentication	Essential	Session
cookieyes-consent	Cookie Consent Tool	Stores user cookie preferences	Essential	1 year
_ga	Google Analytics	Distinguishes users for analytics purposes	Analytics	2 years
_gid	Google Analytics	Tracks user behavior and page views	Analytics	24 hours
_gat	Google Analytics	Limits request rate	Analytics	1 minute
_fbp	Meta (Facebook)	Tracks visitors for advertising and remarketing	Marketing	3 months
fr	Meta (Facebook)	Delivers targeted advertising	Marketing	3 months
_gcl_au	Google Ads	Measures advertising effectiveness	Marketing	3 months
IDE	Google DoubleClick	Shows personalized advertisements	Marketing	13 months
_hjSessionUser	Hotjar	Stores anonymous user session data	Analytics	1 year
_hjSession	Hotjar	Tracks session behavior	Analytics	30 minutes
cf_clearance	Cloudflare	Provides website security and protection	Essential	1 year
stripe_mid	Stripe	Prevents fraud and processes payments	Essential	1 year
stripe_sid	Stripe	Ensures secure payment processing	Essential	Session

We use third-party service providers to operate our website, process payments, analyze performance, and deliver marketing communications.

These providers may include:

• WooCommerce
• WordPress
• Google Analytics
• Google Ads
• Meta (Facebook / Instagram)
• Stripe
• PayPal
• Cloudflare
• Email marketing providers
• Shipping and logistics partners

The legal basis for processing personal data through cookies depends on the type of cookie used.

• Essential cookies are processed on the basis of our legitimate interest in operating a secure and functional website.
• Analytics cookies are processed only with the user’s consent.
• Marketing cookies are processed only with the user’s consent.

Users may withdraw their consent at any time using the cookie settings tool available on our website.

Some service providers used by RNB may be located outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, appropriate safeguards are implemented in accordance with the General Data Protection Regulation (GDPR).

These safeguards may include:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by the European Commission
• Other legally approved transfer mechanisms

Cookies are stored only for as long as necessary to fulfill their intended purpose or to comply with legal obligations.

Retention periods vary depending on the type of cookie and applicable legal requirements.

This Cookie Notice explains what cookies are, how RNB uses cookies and similar technologies on our website, and how you can manage your cookie preferences.

This notice also provides guidance on how to control or disable cookies through your browser settings and includes links to additional useful information.

RNB uses cookies and similar technologies to collect information about how visitors access and use our website.

We use the term “cookies” in this Cookie Notice to refer to all technologies that store or access information on your device, including:

• Cookies
• Tracking pixels
• Local storage
• Analytics tools
• Advertising technologies

Our use of cookies helps us to:

• Provide a secure and reliable website experience
• Improve website functionality and performance
• Understand how visitors use our website
• Remember your preferences
• Provide relevant advertising and marketing

Cookies are small text files that are stored on your device when you visit a website.

These files allow the website to recognize your device and store certain information about your preferences or past actions.

Cookies may be stored:

• Temporarily (session cookies)
• For a longer period (persistent cookies)

Session cookies are deleted automatically when you close your browser, while persistent cookies remain on your device until they expire or are manually deleted.

For more information about cookies, please visit:

https://www.allaboutcookies.org

We use the following categories of cookies on the RNB website:

Essential cookies are necessary for the website to function properly and cannot be disabled in our systems.

These cookies are usually set in response to actions made by you, such as:

• Logging into your account
• Adding items to your cart
• Completing checkout
• Saving privacy preferences

These cookies do not store personally identifiable information.

Performance and functionality cookies help us improve how our website works and provide enhanced features.

These cookies may allow us to:

• Remember your preferences
• Improve website speed and performance
• Provide personalized experiences
• Enhance user navigation

Analytics cookies allow us to understand how visitors interact with our website.

These cookies help us:

• Count website visits
• Identify popular pages
• Understand user behavior
• Improve website performance

All information collected by analytics cookies is aggregated and anonymous.

Marketing cookies are used to deliver relevant advertisements and measure the effectiveness of advertising campaigns.

These cookies may be set by:

• Advertising platforms
• Social media networks
• Marketing partners

They may be used to:

• Display personalized advertisements
• Measure advertising performance
• Track conversions
• Build interest profiles

Cookies can also be categorized based on how long they remain on your device:

• Session cookies — temporary cookies that expire when you close your browser
• Persistent cookies — cookies that remain on your device for a defined period

Cookies are stored only for as long as necessary to fulfill their intended purpose.

You can manage or withdraw your consent to cookies in the following ways:

1. Using our cookie banner

When you visit our website, you can choose which types of cookies you accept.

You may change your cookie preferences at any time using the cookie settings link located at the bottom of our website.

2. Using your browser settings

Most browsers allow you to control cookies through their settings.

For more information on managing cookies in popular browsers, please visit:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Apple Safari

To opt out of being tracked by Google Analytics across all websites, you may use the following tool:

https://tools.google.com/dlpage/gaoptout

We may use web beacons in our email communications and newsletters.

Web beacons are small graphic images that allow us to:

• Measure email open rates
• Track link clicks
• Improve communication effectiveness
• Personalize content

This information helps us better understand user engagement and improve our marketing communications.

If you have any questions about our use of cookies or data protection practices, please contact us:

RNB
Email: support@getrnb.com